This policy explains how we process the personal data of users who visit this website and use our services, in accordance with Regulation (EU) 2016/679 ("GDPR").
1. Data controller
With Love Coaching LLC
30 N Gould St, STE R, Sheridan, WY 82801, USA
Email: hello@withlovefamily.it
With Love Coaching LLC is a company incorporated in the United States. When it processes data of users resident in the European Union, the GDPR applies. For any request regarding your data, please contact us at the email above.
2. What data we collect
- Contact data you voluntarily provide: email address, and optionally name, phone and child's age, via the site forms or newsletter sign-up.
- Navigation data: technical information collected automatically (e.g. IP address, browser type, pages visited) and cookies, as described in the Cookie Policy.
- Content of your communications (e.g. messages via email or WhatsApp).
3. Why we process data and legal basis
- Responding to your requests and providing the services you ask for — basis: pre-contractual measures/contract.
- Sending newsletters and marketing communications via email — basis: your consent (revocable at any time).
- Measuring and optimizing advertising campaigns (e.g. via Meta Pixel) — basis: your consent, given through the cookie banner.
- Operation, security and improvement of the site — basis: legitimate interest.
4. Tools and data recipients
To deliver our services we rely on providers that process data on our behalf as data processors:
- Klaviyo (email marketing and contact management) — USA
- Meta Platforms (Meta Pixel for measurement and advertising), when active and subject to consent — USA
- Vercel (site hosting and delivery) — USA
- Esmerise (external course purchase/delivery platform, with its own policy)
Data is not sold to third parties.
5. Non-EU transfers
Since the controller and some providers are based in the United States, your data may be transferred and processed outside the European Union. Such transfers comply with the GDPR, on the basis of appropriate safeguards such as the European Commission's Standard Contractual Clauses or adherence to the EU-US Data Privacy Framework, where applicable.
6. How long we keep data
We keep personal data only as long as necessary for the purposes for which it was collected. Newsletter contact data is kept until consent is withdrawn or deletion is requested.
7. Your rights
At any time you have the right to: access your data, rectify it, erase it, restrict or object to processing, request portability, and withdraw consent. To exercise these rights, write to hello@withlovefamily.it. You also have the right to lodge a complaint with the competent supervisory authority.
8. Minors
The site and services are aimed at adults (parents and caregivers). We do not knowingly collect data from children under 16.
9. Changes to this policy
We may update this policy over time. The version in force is always the one published on this page, with the last-updated date shown at the top.